Lead UX Strategist / Product Systems Lead

AI Product Workflows

An AI-enabled product delivery framework that connected discovery, requirements, design, and engineering into a structured workflow for accelerating enterprise product development.

Problem Too much translation between insight and delivery

Product work lived across conversations, documents, design files, tickets, and status updates.

Strategy Design AI around the delivery system

Used Claude, Notion, Figma, and Jira as connected parts of a governed product workflow.

Outcome A more connected path to engineering

Reduced repeated documentation work while preserving traceability, review, and product judgment.

The workflow needed to reduce product translation, not generate more content.

Enterprise product initiatives required coordination across product, UX, research, data, engineering, implementation, and business stakeholders. A single feature could involve customer needs, existing product behavior, data availability, business commitments, desktop and mobile requirements, and dependencies across multiple teams.

The problem was not a lack of information. It was that the information existed in different conversations, documents, design files, and delivery systems.

The AI product workflow was designed to preserve that context as work moved from an initial problem statement to a production-ready requirement.

Discovery synthesis

Converted interviews, stakeholder discussions, existing product behavior, business commitments, and technical constraints into structured findings.

Requirements development

Used reusable frameworks to translate findings into product objectives, workflows, functional requirements, edge cases, and acceptance criteria.

Design acceleration

Applied structured context to generate interface directions, content hierarchies, workflow alternatives, and validation questions.

Shared context became the foundation of the workflow.

Product knowledge was organized around the problem being solved rather than the meeting or tool where the information originated.

Discovery notes, requirements, user needs, product decisions, unresolved questions, and delivery dependencies were structured so they could be reused throughout the lifecycle of a feature. This prevented each phase from restarting the product narrative.

User and stakeholder needs Existing product behavior Business requirements Data definitions and dependencies Desktop and mobile considerations Open product questions Design decisions Engineering constraints MVP and post-MVP opportunities
Research inputs Structured knowledge Claude synthesis Requirements Figma exploration Jira delivery Human review

Claude helped make product reasoning visible.

Claude helped turn fragmented inputs into structured product artifacts while preserving source context and identifying gaps that required human follow-up.

It was used to organize meeting notes, compare stakeholder requests, develop requirement structures, identify contradictions, draft user stories, and surface missing decisions.

The goal was not to accept generated output as complete. The goal was to give the team a stronger starting point for review.

Requirements became the bridge between user needs and implementation.

The workflow moved beyond writing isolated user stories. Each initiative was framed through the user problem, business objective, workflow, data requirements, system behavior, edge cases, dependencies, and definition of success.

Seemingly simple feature requests were expanded into the product decisions required to make them actionable.

Who the workflow supported What information users needed How comparison logic worked Which data and metrics were required What happened when data was missing Which capabilities belonged in MVP How historical patterns should be presented Which workflows should remain in existing tools

AI supported the initial organization of these requirements, but product, design, engineering, data, and implementation partners reviewed the resulting structure before it became delivery work.

Product decisions were translated into a consistent ticket structure.

To reduce ambiguity between product definition and engineering delivery, work was organized through a repeatable ticket model. A master ticket captured the overall business objective and feature scope. Supporting tickets separated discovery, desktop design, mobile design, and implementation support.

Initiative brief Discovery Desktop design Mobile design Development support QA validation Backlog readiness

The model also created a controlled entry point for AI-generated content. AI could prepare the first draft of a requirement or ticket, but each artifact still required an accountable owner and explicit review before entering the backlog.

Figma became the visual reasoning layer of the workflow.

Once requirements were structured, Figma was used to test whether the proposed workflow made sense in an actual product experience.

AI-assisted exploration helped generate alternative information hierarchies, interface content, workflow questions, and early interaction concepts. These outputs accelerated exploration but did not replace direct design work or user validation.

Workflow depth

Examined how users moved from high-level awareness into detailed action.

Decision support

Explored comparisons, confidence levels, contributing factors, and incomplete data states.

Responsive contexts

Validated how desktop and mobile workflows carried the same product intent.

Trust required visible boundaries around AI-generated work.

The framework established a clear distinction between generated content, reviewed content, and approved product requirements.

Generated outputs were treated as drafts. Important assumptions were identified explicitly. Unsupported claims were removed. Open questions remained visible instead of being resolved through invention.

Source-grounded generation

AI outputs were based on documented interviews, product constraints, existing behavior, and stakeholder decisions.

Human accountability

Every requirement, design direction, and delivery ticket maintained a clear human owner.

Review before delivery

Generated artifacts required product, design, or technical review before entering implementation.

Traceable decisions

Requirements and design choices could be connected to the research, stakeholder request, business need, or dependency that shaped them.

Reusable standards

Prompt structures, requirement templates, ticket models, and review checklists helped teams produce consistent artifacts.

The process was tested through active product delivery.

The framework was applied across interconnected dashboard, reporting, analytics, data-visualization, and decision-support initiatives.

It helped organize metric prioritization, comparison logic, data requirements, visualizations, incomplete-data states, responsive workflows, and implementation dependencies.

Across these efforts, AI helped the team move more efficiently between conversations, product definitions, interface concepts, and implementation requirements without separating generated artifacts from the evidence behind them.

The final framework connected AI assistance with the operating rhythm of the product team.

The framework established a continuous path from discovery to delivery, then returned implementation discoveries and customer feedback to the knowledge system so future work began with stronger context.

01

Capture

Bring together research, stakeholder input, existing behavior, business commitments, and technical constraints.

02

Synthesize

Use Claude to organize findings, identify patterns, expose contradictions, and prepare structured drafts.

03

Structure

Maintain requirements, decisions, dependencies, and open questions within a shared knowledge system.

04

Explore

Use Figma to test workflows, information architecture, interaction patterns, and product concepts.

05

Deliver

Translate approved decisions into a consistent Jira structure for design, engineering, and QA.

06

Review

Validate outputs with product, design, engineering, data, and implementation partners.

07

Learn

Feed implementation discoveries and customer feedback back into the product knowledge system.

The impact was a more reliable path from product knowledge to implementation.

The work established AI as part of the product delivery system rather than a separate content-generation tool. It reduced the effort required to reconstruct context, rewrite documentation, and translate decisions between disciplines.

Most importantly, the framework preserved human judgment at the points where product quality, customer trust, technical feasibility, and business accuracy mattered most.

  • Reduced repeated documentation by reusing structured context across discovery, requirements, design, and engineering.
  • Improved delivery consistency through standardized prompts, templates, ticket structures, and review checkpoints.
  • Increased traceability by connecting product decisions to customer needs, stakeholder requests, data constraints, and business requirements.
  • Accelerated early exploration by pairing AI-assisted synthesis with rapid workflow development in Figma.
  • Strengthened cross-functional alignment by giving product, design, engineering, data, and implementation teams a shared product narrative.
  • Established a human-in-the-loop governance model that allowed AI to accelerate delivery without becoming the final authority.